【Must-Read for Employers Hiring Foreign Workers!】What is the Role of a Registered Support Organization under the Specified Skilled Worker System?
For companies and businesses accepting foreign workers under the Specified Skilled Worker system, utilizing a Registered Support Organization is crucial. Understanding the system’s overview and the support provided helps ensure smooth employment management. This article explains the definition of Specified Skilled Worker, the role of Registered Support Organizations, and how to choose one.
What is Specified Skilled Worker?
Specified Skilled Worker is a residence status designed to accept foreign nationals who can work immediately in 14 fields facing severe labor shortages in Japan.
This status includes Specified Skilled Worker Type 1 and Type 2. Type 1 permits foreign employment across a wide range of fields, including construction, nursing care, and food service. Passing a skills test and Japanese language test are requirements, meaning employed foreign nationals must possess a certain level of Japanese proficiency and the skills necessary for their duties.
Businesses accepting foreign workers bear various obligations, including compliance with labor laws, ensuring appropriate working conditions, and providing living support. In particular, implementing life guidance and establishing consultation systems are essential components of the “Support Plan.” When it is difficult for a company to implement these measures internally, they can utilize a “Registered Support Organization.” Correctly understanding the Specified Skilled Worker system is fundamental to achieving stable employment and retention of foreign workers.
What is a Registered Support Organization?
A Registered Support Organization is a specialized agency that implements the “Support Plan” on behalf of companies accepting foreign workers under the Specified Skilled Worker program. These organizations must be registered with the Immigration Services Agency and provide a wide range of support services, including daily life assistance, consultation services, Japanese language learning support, housing acquisition assistance, and handling situations like job changes or resignations.
Of course, employers can also provide this support themselves. However, if the employer lacks experience or know-how, outsourcing to a Registered Support Organization can reduce the burden and ensure compliance with the system.
Furthermore, they handle essential operational tasks like regular interviews and administrative notifications, making them a reliable partner for companies hiring foreign workers for the first time. Registered Support Organizations are often operated by paid employment agencies or administrative scrivener offices, offering the significant advantage of providing support based on specialized knowledge.
Key Points for Selecting a Registered Support Organization
When choosing a registered support organization, it is crucial to thoroughly verify not only whether they are registered but also their track record and the scope of support they offer.
First, confirm their experience in accepting Specified Skilled Foreign Workers and the target fields they cover. Then, check if they are well-versed in industry-specific rules and labor management. Additionally, important points include whether they offer native language support and multilingual assistance, and if they provide robust Japanese language education support and a comprehensive life consultation service. Furthermore, it is essential to confirm beforehand that their fee structure is transparent and balanced with the support provided. Additionally, their ability to handle issues when they arise and the smoothness of their coordination with residence status application procedures are also critical points for companies.
Selecting the appropriate RSO can lead to improved retention rates for foreign workers and prevent workplace mismatches. As a result, it should strongly support the employer’s talent acquisition strategy.
Summary
When employing foreign nationals under the Specified Skilled Worker system, the role of the registered support organization is crucial. When selecting one, it is necessary to compare the support services and track record to choose an organization that suits your company. Doing so allows for the secure acceptance and retention of foreign talent.























